WHAT IS COVERED?
Infento warrants that this product will be free of manufacturing defects occurring under normal use for a period of two (2) years from date of purchase.
This policy came into effect on October 23, 2019. For products purchased prior, warranty period is one (1) year.
WHAT DOES THIS WARRANTY NOT COVER?
This warranty does not cover claims and damage from:
- normal wear and tear,
- misuse such as, but not limited to, improper storage and product care,
- maintenance and use other than that indicated in the user guide,
- used in a manner other than for recreation;
- failure to follow the instructions in the user guide,
- abuse, neglect, carelessness, or accident,
- caused by the modification or alteration of the product,
- damage to tires such as holes or tears, and
- incorrect mounting or installation of third party parts that are incompatible with the product.
The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product. Infento does not offer an extended warranty. This warranty only covers damage and defects and does not extend to claims that you may have regarding dissatisfaction with the product in terms of its fit, weight, functionality, color or design.
WHO IS COVERED
This warranty only covers the original purchaser of the product and cannot be transferred to any other person.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective product for which Infento has been notified of the defect during the Warranty Period, Infento will, at Infento’s discretion, either (1) repair or replace that product (or the defective part) free of charge or (2) refund the purchase price of that product. Infento will also pay for shipping and handling fees to return the repaired or replacement product to you if Infento elects to repair or replace the defective product. The remedies describe above are Infento’s entire liability and your sole remedy for breaches of this warranty.
Our entire liability for all claims in the aggregate arising out of your purchase or use of the product will not exceed the amount of any actual direct damages up to the greater of $500 or the charges (if recurring, up to a maximum of 12 months’ charges) actually paid by you for the product, regardless of the basis of the claim and regardless of whether any remedy provided by Infento fails of its essential purpose. Except as otherwise required by law without the possibility of contractual waiver, Infento will not be liable for special, incidental, or consequential damages (including lost profits or savings), even if Infento is informed of their possibility. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
SOLE AND EXCLUSIVE REMEDY
Your sole and exclusive remedy for breach of this limited warranty, and Infento’s sole and exclusive liability, is to either repair or replace the defective product. Repaired or replaced products will be warranted to the end of the warranty period of the original product. They do not extend the original warranty period.
HOW DO I MAKE A WARRANTY CLAIM?
You can make a warranty claim online by sending an emai to: firstname.lastname@example.org When you submit a claim for service, you must provide a copy of the purchase receipt, a description of the issue with the product, and the product and/or photographs of the product or part which is broken or not working properly. We will repair your Infento product at no cost to you, or if repair is not possible, replace the product. We will pay for transportation from and to the Infento facility that will service your product, as long as the repair or replacement is covered by this warranty.